At Fast Click Beauty, we aim to provide products that bring satisfaction and confidence to our customers. If you are not fully satisfied with your purchase, our Return and Refund Policy is designed to offer a straightforward process to help resolve your concerns. Please review the details below.
- Return Window : Returns are accepted within 7 days of delivery. After this period, we are unable to offer refunds or exchanges.
- Condition : Products must be unused, unopened, and in the original packaging. Items that have been opened or used are not eligible for return.
- Exceptions : Sale or clearance items are non-refundable and cannot be returned.
- Contact Us : Email us at support@fastclickbeauty.com or call +880 1326-796952 with your order number, reason for return, and photos if applicable.
- Return Authorization : Once approved, we will provide instructions on how and where to send the item. Unauthorized returns will not be accepted.
- Shipping for Returns : Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method for your protection.
- Opened Products : Any product that has been opened, tampered with, or used is not eligible for return.
- Health and Safety : Items such as beauty supplements or skincare products are non-returnable if opened for hygiene and safety reasons.
- Sale and Clearance Items : Products purchased during promotional sales or clearance are final sale and cannot be returned or refunded.
- Refund Approval : Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Refund Timing : Approved refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method, depending on your bank or card provider’s policies.
- Partial Refunds : In some cases, partial refunds may be granted if the returned item shows signs of damage due to handling or shipping.
- Exchange Eligibility : Exchanges are permitted only for unused and unopened items within 7 days of delivery. Contact us with your order details to initiate an exchange.
- Replacement of Defective Products : If an item arrives damaged or defective, we will replace it free of charge. Please contact us within 48 hours of delivery with photos and a description of the issue.
- Customer Responsibility : The customer is responsible for all return shipping costs unless the item was received damaged or incorrect.
- Shipping Method : We recommend using a trackable shipping service for your return. Fast Click Beauty is not liable for items lost or damaged during return shipping.
- Order Cancellations : You may cancel your order within 24 hours of placing it. After this window, orders cannot be canceled as they are in the processing phase.
- Refund for Canceled Orders : Approved cancellations will be fully refunded to the original payment method within 7-10 business days.
For additional questions about our Return and Refund Policy, please reach out to our customer support team. We’re here to help and ensure a positive shopping experience with Fast Click Beauty.